Windows My Phone Service Has Shut Down

Written by Alan Monday, 8 August 2011 04:47

For the Windows Mobile users out there, and there is still a surprising number, yesterday marked the end of a critical service – Windows My Phone.  For users of the service, if you have content still stored there it will begin migrating to Windows SkyDrive.  Video, Music, and Favorites will will not be moved.  Over the weekend, Microsoft sent a final warning, via email, to all users.  You can read the message in full at the end of this post.

While many customers have probably moved on to Windows Phone, or migrated to Android or iPhone, corporations are always slow to adopt and many still are using Windows Mobile devices.  Of course, many are still using Windows XP and IE 6 as well.  What evolved as Pocket PC 2000 and later became Windows CE 5.2 before settling on the Windows Mobile moniker may still hold as much as a 5% share of the worldwide market.  That’s sounds small, but it equates to millions of users.

Microsoft Email:

Dear Windows Mobile 6.x customer,

Microsoft will be discontinuing the My Phone service for Windows Mobile 6.x. Because you may be affected, please review the information below.

My Phone To Be Discontinued

On August 7, 2011, the My Phone service will stop saving content from phones to the My Phone service. If you use the My Phone service to back up the content on your Windows Mobile 6.x phone, you will be affected.

Starting on August 7, 2011, Microsoft will begin moving your My Phone content to Windows Live SkyDrive. SkyDrive is Microsoft’s free online storage service that helps you access and share your files such as photos and Microsoft Office documents. Contacts, calendar entries, text messages and photos from your My Phone account will be moved to SkyDrive for you. Once moved, you will be able to access this content by logging into SkyDrive using the Windows Live ID that you used to register for the My Phone service.

Other content types, including videos, music, documents and favourites will not be moved from My Phone to SkyDrive for you. If you want this content, you must save it from the My Phone service to your local PC.

On October 6, 2011, the My Phone website at http://www.microsoft.com/myphone will no longer be available. On this date, you will no longer be able to log in to the My Phone service to access your content stored to the My Phone service. Microsoft will continue to store your My Phone content for one (1) year. A copy of your content can be shipped to you on a CD/DVD upon request until October 5, 2012.

Take Action

To learn more about the My Phone service shutdown, including information about your content moving to Windows Live SkyDrive and how to save other content to your local PC, please visit this web site:

http://support.microsoft.com/kb/2557520

Microsoft is committed to making this transition easy. In the meantime, we want to sincerely thank you for your use of Windows Mobile 6.x.

 -The Windows Phone Team

Alan

Alan is the owner and editor of Making Windows Easy. In addition to writing about technology he is also an avid distance runner and hiker. Read More

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1 Comment

1. Edith Kippenhan   |  Saturday, 07 January 2012 at 5:09 pm

   I was backing up my phone to the WindowsMyPhone website but I never received an e-mail telling me how to access the information now that the website has been shut down.

   I still need to access this information. My cell phone number is 419-509-7071. Please tell me how I can get to this information.

   Thanks!